Moonwritten Terms of Service
TEMPLATE GRADE. REVIEW BY COUNSEL RECOMMENDED BEFORE PUBLICATION. This document is a working draft for launch preparation and has not been reviewed by a licensed attorney. Bracketed items require completion.
Effective date: [DATE] Operated by: [LEGAL ENTITY NAME], [JURISDICTION] ("Moonwritten," "we," "us") Contact: [email protected]
1. Agreement
By creating an account, taking the reading quiz, or purchasing a reading or membership at moonwritten.com (the "Service"), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. You must be at least 18 years old to use the Service.
2. What the Service Is (and Is Not)
Moonwritten provides personalized tarot and astrology readings for reflection, self-discovery, and entertainment purposes only.
- Readings are not medical, legal, financial, psychological, or professional advice of any kind. Do not make health, legal, financial, or safety decisions based on a reading. Consult a qualified professional for such matters.
- Readings do not predict the future, and we make no representation that any statement in a reading will prove accurate, that any event described will occur, or that any outcome is assured. Readings describe possibilities and reflections, not certainties.
- You are solely responsible for your decisions and actions.
3. AI Disclosure
Readings are generated with advanced artificial intelligence (large language models operated by third party providers), using the information you supply (birth details, quiz answers, questions) and randomized card draws, within a content structure designed by our team. Readings are machine generated and are not individually written or reviewed by a human reader unless expressly stated. AI generated content can contain errors, generalities, or statements that do not apply to you.
4. Accounts and Access
You agree to provide accurate information, including a valid email address. Sign-in is via emailed magic link; you are responsible for maintaining the security of your email account. We may suspend or terminate accounts that violate these Terms, abuse the Service, or attempt to reverse engineer, scrape, or resell it.
5. Purchases, Subscriptions, and Renewal
Introductory offer. The introductory purchase (e.g., $1) unlocks your first full reading and starts a 7 day trial of the monthly membership.
Automatic renewal. Unless you cancel before the end of the trial, your membership automatically renews at $9.99 per month (or $59 per year for the annual plan, or $4.99 per month for the Lite plan, as selected), billed to your payment method until you cancel. Renewal price, cadence, and cancellation method are disclosed at the point of purchase.
Annual renewal reminder. For annual plans, we send a reminder email approximately 7 days before renewal.
Price changes. We will notify you by email at least 30 days before any price change takes effect; changes apply to subsequent renewals only.
Payment processing. Payments are processed by Stripe. We do not store your full card number. Failed payments may be retried; if payment cannot be collected, your membership may be paused or terminated.
Taxes. Prices may be exclusive of applicable taxes, which are calculated at checkout where required.
6. Cancellation
You may cancel at any time with one click from your account page, without contacting support. Cancellation stops future charges. You retain access to paid features through the end of the period already paid, and read access to your archive thereafter. Optional pause and downgrade offers may be presented after cancellation; declining them does not affect your cancellation.
7. Refunds
- First reading guarantee: if your first reading does not meet your expectations, contact us within 7 days of purchase for a refund of the introductory fee.
- Renewals: renewal charges are generally non-refundable once a billing period has begun, except where required by applicable law (including cooling-off rights in certain jurisdictions) or at our discretion. Contact [email protected].
- Nothing in this section limits rights you have under mandatory consumer protection law in your jurisdiction.
8. Your Content
You retain ownership of the text you submit (questions, quiz answers). You grant us a limited license to process that content to generate your readings, operate the Service, and improve it as described in the Privacy Policy. Do not submit content that is unlawful or that includes another person's personal data without their permission.
9. Our Content
Readings generated for you are for your personal, non-commercial use. You may save and share your own readings and card images. The Service, including its structure, design, prompts, card artwork, and branding, is owned by us or our licensors and protected by intellectual property law. You may not resell readings, offer the Service commercially, or use automated tools to extract content at scale.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT READINGS WILL BE ACCURATE, APPLICABLE, OR HELPFUL, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR DECISIONS YOU MAKE IN RELIANCE ON A READING. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS, THESE LIMITS APPLY TO THE FULLEST EXTENT PERMITTED.
12. Indemnity
You agree to indemnify us against claims arising from your violation of these Terms or misuse of the Service.
13. Changes to the Service or Terms
We may modify the Service or these Terms. Material changes will be announced by email or in-product notice at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.
14. Governing Law and Disputes
These Terms are governed by the laws of [JURISDICTION], without regard to conflict of law rules. Disputes will be resolved in the courts of [VENUE], except where mandatory law provides otherwise. [COUNSEL: consider arbitration clause and class action waiver where enforceable.]
15. Miscellaneous
If any provision is unenforceable, the remainder stays in effect. These Terms plus the Privacy Policy are the entire agreement between you and us regarding the Service. We may assign these Terms in connection with a merger or sale; you may not assign them.
16. Contact
[LEGAL ENTITY NAME] [POSTAL ADDRESS] [email protected]